TouchPoint Consultants

President
Roger Andre, founder of TouchPoint Consulting, has over 20 years experience helping clients improve performance and build new capabilities. His primary focus areas are customer relationship management (CRM), sales force management, marketing, customer service, eLearning, change management, channel...
Principal
Deb Neuger is an organizational psychologist with over 20 years of management and consulting experience in the areas of change management, executive development, project management, specialty retail, and non-profit management. Her most recent experience is in formulating, developing, and delivering...
Principal
Kate Kromer is a consultant who helps clients communicate key business initiatives to employees to drive improved results and deliver on strategic goals. Recent experience has focused on designing eLearning modules and training materials for businesses with global sales and customer service...
Principal
David Bruns has been helping clients deliver successful technology projects for over 15 years, with a focus on projects that have a multilingual dimension. Many of the companies David has worked with are global companies who need to build efficient, centralized systems for targeting and supporting...
Consultant
Denise Fleming is a consultant with more than 20 years of experience in adult learning, professional services, Internet business services, and health care administration and operations. Before her consulting career, Denise served as a clinical group practice and hospital administrator at the...
Consultant
Lorna Janus Wilson has been a consultant for TouchPoint since 2006. She knows that organizations invest extensively to develop their products, programs and brand campaigns, and she understands that ultimate success depends on how well they are delivered to the customer. Designing and deploying the...
Director of Media Production
Ann Klecker, Director of Media Production at TouchPoint, has been a graphic designer for over 20 years. She is a dependable, organized, team-oriented professional with good problem-solving skills and meticulous attention to detail. As lead designer at TouchPoint, Ann ensures that each client’s...
Director of LMS Services
Keith Prusak works with users and management around the world to effectively administer online training content via a Learning Management System (LMS). From interfacing with executives to derive specific audiences for global training campaigns to instructing individual users so they fully...